Get In Touch With RIG Automation

Have a question, project, or need a custom automation solution? Our team is here to help. Whether you're seeking technical consultation, detailed product information, or partnership opportunities, RIG Automation is ready to support you. Fill out the form or reach out via email or phone—we’ll respond within 24 hours with the information you need.

Let’s Talk About Your Project

We’ll review your request and respond within 24 hours with a tailored, professional solution. Count on us for reliable support.

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+86-18280086791

Reach Us by Email

info@rig-automation.com

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Visit or Write to Us

Shaqu Industrial Park,Dayi County,Chengdu,China

How to Purchase From RIG

At RIG Automation, we guide our customers through every stage of the automation process—from initial consultation to full-scale delivery. Each project is managed by a dedicated support team, ensuring smooth transitions from prototyping to production. Before any order is placed, we engage in detailed discussions to fully understand the client’s specific needs, production environment, and site conditions. This allows us to design and recommend the most suitable automation solutions tailored to their application. Our goal is to deliver precision, efficiency, and peace of mind throughout the procurement journey.

01

Requirements Research and Technical Communication

At RIG Automation, we conduct detailed technical discussions to fully understand your custom automation line requirements, including production flow, capacity needs (cycle time, output), product specifications (dimensions, weight, material), automation level (full/semi-auto), layout constraints, and electrical/pneumatic needs. We also consider cleanroom standards, environmental conditions, and future expansion plans to ensure we meet your unique requirements.

02

Solution Design & Engineering Evaluation

At RIG Automation, our engineering team develops 3D simulations and feasibility studies, providing customized proposals based on your needs. Each proposal includes detailed layout drawings, process flowcharts, equipment specifications, and risk analysis. We provide comprehensive project timelines and cost breakdowns to ensure optimal technical and economic solutions.

03

Technical Agreement & Contract Signing

After confirming the solution, we collaborate to draft technical protocols specifying performance metrics (OEE, MTBF), acceptance criteria, and intellectual property rights. The contract includes payment terms, delivery schedule, warranty (12-24 months), and legal provisions to protect both parties.

04

Detailed Engineering & Manufacturing

After contract finalization, RIG Automation conducts detailed design, including FEA analysis, PLC programming, and vision system integration. We use premium components such as Siemens servo motors and ABB robots, ensuring quality compliance with Factory Acceptance Tests (FAT) for each module.

05

Factory Acceptance & Optimization

After assembly, RIG conducts 72-hour continuous operation tests to verify cycle time and failure rates. Clients attend the Factory Acceptance Test (FAT) on-site, where we fine-tune parameters and provide comprehensive operator training to ensure the system performs as per specifications.

06

Installation & After-sales Service

RIG engineers manage on-site installation, utility connections, and system commissioning. After delivery, we offer 1-year free maintenance, including remote support, 4-hour emergency response, and quarterly preventative maintenance. We also provide lifetime paid technical support with complete equipment documentation.